Facebook for Small Business… Learn to Listen, so you can Listen to Learn!

I’m SO grateful for the opportunity I’ve been given… I love teaching fellow business owners everything I know about Facebook!

Last week we discussed how to optimize a page with keywords. We optimized our pages and they're ready to go... the next step is to create a nice banner that describes what you do and what you can do for your customers. Remember, you need to "LIke" the Laughing Bird Software Page: http://www.facebook.com/#!/Laughingbird.Software and download the software they're providing for FREE.

5 SUGGESTIONS for your BUSINESS Facebook Post!

1. Keep your updates short and to the point. Focus on creating headlines that grab readers’ attention.

2. Comment and “like” your own posts. Leverage the promotional power of your own network (as an administrator) to help get the ball rolling. Thus, having multiple administrators and moderators can be to your page’s benefit.

3. End your posts with a call to action. Encourage fans to “like,” comment or share the content.
Encourage sharing. Ask your audience questions, start conversation and reach out directly to them. This is about building a social community, not a marketing channel.

4. Post third-party articles. Share relevant content without simply promoting your own material.

5. Keep the content fresh. Offer different kinds of content — using different sources and alternating administrator voices and multimedia features.

Steven Nichols

Cool video from Steven’s Power Point yesterday!

Facing the Giants

Power Point - Which social media sites should I use?

Steven Nichols Power Point from the Carson City Chamber of Commerce Workshop

OPV’s New Help Desk

In case anyone missed it, OPV launched a new way for customers to get support!

Our new Help Desk allows users to do the following:

1. Create your own support tickets. Simply go here and submit a ticket.
2. Track the progress of your support tickets. As we update your ticket, you will be notified every step of the way until it’s resolved.
3. Project statuses.
4. Pay Invoices online using your credit cards.
5. Gain access to our Knowledge Base.

All you need to do is create your account at http://opv.worketc.com by clicking on “Register”. If we already have your contact details on file, you only need to create a password. For those that are not currently clients or if you have general questions, you can send a Support Ticket to support@opvinc.com.